Add, use, and remove Neuma for Zoom.

What the Neuma Zoom app does

The Neuma Zoom app lets an authorized user connect their Zoom account so Neuma can list that user's cloud recordings and retrieve transcript files for meetings that are available to that user.

Neuma imports Zoom transcript data as source artifacts, then uses those artifacts to create structured company intelligence records with evidence and provenance.

Add the Zoom app

1. Sign in to Neuma at https://app.neumaos.com/sign-in.
2. Open your workspace.
3. Go to Integrations.
4. Choose Connect source.
5. Select Zoom.
6. Review the Zoom permissions requested by Neuma.
7. Select Continue. If Zoom is signed in to the wrong user, use Switch account.
8. Select Allow in Zoom.
9. After Zoom redirects back to Neuma, confirm that the Zoom card shows Connected.

If you start from the Zoom Marketplace listing, Neuma may first ask you to sign in before returning you to the Zoom authorization flow.

Prepare a recording for import

1. Use a Zoom user that is licensed for cloud recording.
2. In Zoom settings, enable Cloud recording and Create audio transcript.
3. Host a short meeting, record it to the Zoom cloud, and end the meeting.
4. Wait until Zoom shows both the recording and audio transcript as processed.

Neuma imports the transcript and meeting metadata. You do not need to download or upload the MP4.

Test recording and transcript access

1. Open Integrations in Neuma.
2. On the connected Zoom card, select Sync now.
3. Wait for Discovery complete. The card shows the last successful sync and number of transcripts downloaded; Activity shows more detail.
4. Open Feed or a configured intelligence View in the same workspace.
5. Open an imported item and confirm that its evidence identifies Zoom as the source and contains transcript-backed content.

user:read:user identifies the authorized Zoom user. cloud_recording:read:list_user_recordings lists that user's processed cloud recordings. cloud_recording:read:recording retrieves recording metadata and transcript/caption content. meeting:read:list_past_participants retrieves participant details retained with the meeting evidence.

If no recordings appear, confirm that the meeting was recorded to the cloud, the audio transcript has finished processing, and the authorized Zoom user can access that recording. If the wrong user was authorized, disconnect and reconnect using Switch account on Zoom's consent screen.

Remove or disconnect the Zoom app from Neuma

1. Sign in to Neuma.
2. Open your workspace.
3. Go to Integrations.
4. Find the connected Zoom source.
5. Select Disconnect.
6. Confirm the disconnect action.

Disconnecting Zoom stops future Zoom collection for that connection. Neuma deletes the stored Zoom OAuth tokens and removes install-scoped Zoom transcripts, recording files, source artifacts, sync records, and related derived intelligence from active production systems as described in the Privacy Policy.

Remove Neuma from your Zoom account

1. Sign in to Zoom.
2. Open the Zoom Marketplace.
3. Go to Manage and then Added Apps.
4. Find Neuma.
5. Select Remove and confirm.

When Zoom sends Neuma an app deauthorization notification, Neuma stops future Zoom collection for that install and performs the Zoom deauthorization deletion workflow.

Support and deletion requests

For help adding, using, or removing the Zoom app, email support@neumaos.com.

For Zoom data deletion requests, include your workspace name, the connected Zoom account if known, and whether you want Neuma to disconnect Zoom, delete imported Zoom transcripts and recording metadata, or delete related derived intelligence.